this post was submitted on 12 Oct 2023
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Virtual Reality

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The advent of Quest was supposed to streamline the usage of VR. But what was once friction of complicated hardware and requirements has been replaced with a mess of usability issues that make people not want to come back.

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[–] Pyroglyph 5 points 1 year ago (1 children)

Something doesn't add up.

The author insists their friends aren't novices, that they've owned multiple consoles, built their own PCs, and regularly search for new games to play. This heavily implies that they're used to using an online store such as the Microsoft Store, PlayStation Store, Nintendo eShop, or Steam.

Now with that in mind, re-read this quote from the article:

Now he needed to install the game. He had already purchased it online but couldn’t find it in his headset.
Fix: I told him to find the Store search and pull up the game and click the install button.

This was a quote about "Friend 1", who had supposedly owned multiple VR headsets before the Quest 2.

Sorry, but I don't buy that. How can you have so much experience with these types of platforms and not know how to install a game? It's not as if the way the Quest does it is unintuitive because the solution the author provided has literally been the standard for installing apps on your phone for as long as phone apps have existed.

[–] [email protected] 2 points 1 year ago

I mean, I assume what happened was that the friend looked in their library, was surprised the game wasn't there after they bought it online, and since they were already chatting they just asked what to do rather than try to solve it alone. Opening a store is always a little slow just because it has to load ads and images and everything from online, so I can see why you wouldn't just rush to try that if your friends were waiting for you.