this post was submitted on 10 Oct 2023
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Namma Bengaluru / Our Bangalore

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Broadband internet experience? (lemmy.one)
submitted 1 year ago by [email protected] to c/bangalore
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Anybody using Tata play fiber? Just saw on their website that they advertise 99.9% uptime.

Kind of tired of ACT going offline ~1h after a power cut.

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[–] aragon 1 points 1 year ago (1 children)

I use ACT but haven't faced such major outage. However when power goes off my router disconnects and rejoins which takes around 5 mins. May be raise an escalation with ACT to see if they can provide power backup to their switch?

[–] [email protected] 1 points 1 year ago (1 children)

Yeah, I did call them. They are apparently switching to smaller Li backup batteries, with max backup of 2h.

[–] lokesh 2 points 1 year ago

Not just in Bangalore, seems like every where else they use some shitty backup to their switches. I have reported them number of times, they changed 2-3 batteries. All of them worked properly for a week and same story in the 2nd week.