this post was submitted on 21 Jun 2023
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Asklemmy
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It's becoming painfully clear that federation is the most confusing part for new people. It felt less so with Mastodon but the Reddit migration seems to be bigger. (I don't know since I was already on Mastodon a few years before the Muskaning) I think we need an easier way for people to understand how instances work.
Mastodons federation has become pretty seamless. Just browsing around, it seldom takes you off-instance.
Lemmy still does that a good bit, and it throws people off hard.
Unfortunately I think it's gonna be like this for a while as more and more people come and get exposed to this concept for the first time. Some folks have made very helpful introductory threads to guide newbies into the Fediverse, but at its core it's a very different paradigm to "log on this website to see and interact with this one thing" that people have gotten used to.
I would say that in an update that allows you to redirect links to your own instance would be great, and I was told I was wrong thinking that would need an extension. Take link, copy to search wasn't obvious for me when I started with Mastodon, but I eventually figured it out.
If I was an instance I would try and find a way to make a FAQ that linked maybe to Wikipedia or something that everyone can update for common questions, and a local community with FAQ posts for anything specific to that instance.