this post was submitted on 29 Sep 2023
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BYO routers have been A Thing in a lot of countries. I haven't worked for an ISP for nearly 20 years, and they were very common even back then. With the demarcation being provision of service it's extremely easy to see them as online in RADIUS and anything past that is not your problem - anything past the primary entry point is the customer's concern, same as any other utility.
If you have equipment that's not authing, that's a slightly different kettle of fish - usually involves basic troubleshooting but if there's a seriously farked router or the end user can't even log into the unit then the responsibility doesn't lie with the ISP. It never does with a BYO.
The EU isn't going to go crazy monkeypants with this shit, that's ridiculous fearmongering. They're simply stating that ISPs can't force customers to proprietary hardware.