this post was submitted on 28 Sep 2023
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Can't say I've ever tried to use a password quite that long, so I'm not sure.
Not ideal, but trimming it (especially when you're keeping 60 chars) isn't the end of the world. It was just super confusing that the web app doesn't trim it during login as well. There's no indication that your password was modified or what you've entered to login is too long. Just 'incorrect user/pass' despite entering what you've just set. That char limit for my bank is only 16 chars, so it's easy to hit.
It's a big deal IMO, particularly because at login it doesn't do the same. From the user perspective, your password has effectively been modified without your knowledge and no reasonable way of finding out. Good luck getting access to your account.
When a bank does this it should be considered gross negligence.