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iPhone 15 Pro keeps randomly dropping wifi (sh.itjust.works)

submitted 1 year ago by [email protected] to c/apple_enthusiast

5 comments fedilink hide all child comments

I upgraded from a 13 Pro to a 15 Pro. So far the only internet I’ve connected to since I got the phone is at home, but with 2 different networks (one is 5g but otherwise same router and everything).

I never updated the 13 Pro to iOS 17 because I knew I would be upgrading soon, but I never had this issue with any former phone and have been on this same internet setup since 2016.

I have an iPad Mini 6 that I did update to iOS 17, and it’s fine.

I’ve tried resetting network settings, turning off Wi-Fi assist, turning off networking and wireless in location services-> system services (saw that as a potential fix), and restarting multiple times, but it still randomly drops my WiFi signal on both home networks.

Everything else wrt network/connection on my previous phone is the same - VPN setup, etc.

My SO has a 14 pro & did update to 17 and does not have this problem.

Does anyone have any ideas? I’ve searched for answers and I see that this has been an issue off and on for the past few years, but one of the fixes I mentioned above usually seems to help I guess because I haven’t seen any other suggestions.

Could it be the phone itself? Is it worth exchanging it for another one before the 2 weeks runs out?

Thanks everyone.

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[–] [email protected] 2 points 1 year ago (1 children)

Maybe you guys have already checked but typically I go to Apple support Forum https://discussions.apple.com/search?q=iPhone+15+Pro+wifi&source=aml&origin=asc_serp Or the Apple subreddit Discord server https://discord.gg/apple there’s former Apple employees that help with support.

[–] [email protected] 2 points 1 year ago

I did check there, it appears to be an issue across multiple phones and versions of iOS and has been going on for at least a few years now.

It does what’s described here, but Reset Network Settings didn’t help anything.

I did try switching from my usual VPN to another I was trying before the subscription was up on my old one (for reasons unrelated to this), and that has been working okay for a few hours now.

But I’m confused because it’s the same VPN that I used on my 13 pro, my iPad Mini 6, my SO’s 14 pro, and my MacBook. Never had any issues until this phone+iOS. 17 is still working fine with the VPN on the Mini & 14 pro though.

So, I have no idea what it could be, lol