Once had a user manually change their ticket to Priority 1, which we used to indicate dozens of people/everyone down, because their M key only worked half the time they pressed it.
this post was submitted on 25 Sep 2023
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True, but still. This is still a policy issue. The fact that you have to wait actively for a fucking keyboard. Buy a bunch of them, also mice, because they cost nothing, and place it in a central location. If you are afraid someone installs a keylogger in them, seal the box with some company sticker that is hard to repro.