Once had a user manually change their ticket to Priority 1, which we used to indicate dozens of people/everyone down, because their M key only worked half the time they pressed it.
this post was submitted on 25 Sep 2023
632 points (98.8% liked)
Tech Support Memes
1966 readers
1 users here now
Memes about IT and computer related things, funny screenshots, or things you see out in the wild.
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Jesus. No one says it isn't bad or annoying. Just that it wasn't what they considered priority one
If their job involves writing stuff, then a broken keyboard is pretty high priority. If it was just that there's a weird visual glitch or something then I understand it not being urgent.
And spare keyboards can be found at many desks, or as low as $10 at some stores. Not really a help desk issue.
Get a new fucking keyboard, chump.
I thought it was kind of tech supports job to deal with tech issues. Telling employees to go out and buy their own keyboards is just lol