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We set up a bridge between the Lemmy.world General Matrix room and the Public-1 channel on the Lemmy World discord server yesterday. It's not perfect as emoji reactions aren't visible and some minor things like how it handles edited messages but other than that it seems to be working well.
Now people on both chat clients can interact with eachother!
Don't forget your manpower is limited. No one is a lemmy.world employee and people need sleep. That leaves 8 hours in a day for literally everything else a person needs/wants to do. Having one service that just works is a load off an all volunteer team's back.
We have people working for Lemmy World around the clock. Most of those services do not require a lot of maintenance once they are set up and configured. Lemmy itself is the biggest PITA but that's why we have a big team. So besides that we try to listen to the community and what they want and if it's possible we will do our best to make it happen. And as I said in my other reply, we will choose what is convenient over what is FOSS.