this post was submitted on 07 Sep 2023
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T-Mobile US Unofficial Lemmy Community

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Unofficial Lemmy Community for all things related to T-Mobile US.

This Lemmy community is based on the r/tmobile subreddit.

Any moderator of r/tmobile that would like moderator access here feel free to send me a message.

Rules (currently copied from the T-Mobile subreddit):

  1. No doxxing

Do not post someone's personal information. Not only is this against the rules here, it's frowned upon lemmy-wide. Please don't reveal any information that can be used to track someone down in real life. It just simply isn't a nice thing to do. Examples might include the full name of any T-Mo employee who helped you, or something that could be used to put their job in jeopardy.

  1. Keep it cool

Simple. Just be excellent to each other. Don't get too heated, don't start tossing ad hominem attacks at people. Focus on the subject, not the person making the point. And if someone is legitimately trying to help you but you're not getting the answer you want, please don't lash out at people. We're all trying to help to the best of our abilities.

  1. Don't be negative

If you need help, please ask! If you're going to complain, make it a constructive complaint. We are all here to help. Posts that are made to bash T-Mobile/Sprint/AnyCarrier/Person/System etc will be removed.

Posts that are purely negative and/or do not promote further conversation will be removed.

  1. Be ethical

Do not be unethical. This includes trying to avoid tethering limitations, offering to bribe employees for device unlocks, or recommending things that break the T&Cs.

  1. Stay on-topic

The purpose of this lemmy community is to discuss all things T-Mobile. Try and focus on T-Mobile when you make your post. Non-T-Mobile posts are allowed if the goal is a discussion about T-Mobile. Direct links to other carrier's advertisements or press releases will likely be removed. Constructive criticism about T-Mobile is perfectly acceptable, but hate, memes, and pure bashing is not.

  1. _______ goes in the Megathread

Megathreads are used when popular topics begin generating lots of posts. If there is a megathread on a topic, that is where you post belongs. Please respect this subreddit by asking your question there first. An exception to this rule is if a major change or breaking news about a megathread topic occurs. Your post may be allowable then.

  1. No account sharing

Posts asking for or offering lines on someone elses account, personal or business, is prohibited.

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Well, I just spent an hour with customer service. First trying to gain access to my own bill. Then trying to understand why I'm being charged for Pandora Premium "on us", which clearly is not "on us", and I never signed up for (T Mobile assured me I did).

Made me wonder how many others went from a free Tidal account to a not free Pandora account.

Anyone else?

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[โ€“] dis_honestfamiliar 3 points 1 year ago (1 children)

TIL T-Mobile oferred Pandora for their Sprint customers in place of Tidal. Tidal was much better. Also, I think it should be Pandora free trial on us. Sorry to hear this op.

[โ€“] AlternatePersonMan 1 points 1 year ago

Well, my wife has Spotify, so that's my fall back. Pandora... Was never in the picture. I don't love losing relatively free services though.