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this post was submitted on 30 Aug 2023
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"I am not mad at you. This is not your fault. I am upset at the situation, and I am having trouble controlling myself. I apologize if I sound crazy or have upset you with my words and actions."
Me, apologizing profusely to an underpaid, much abused intermediary on a call to the insurance company where I beg for the meds I need to live. God, those poor people are being used as human shields.