this post was submitted on 29 Aug 2023
555 points (98.9% liked)
Technology
60086 readers
5148 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I very much suspect that the ones that have their machines down more often are just struggling/refusing to pay the repair fees.
One near me that rakes in more than almost any other in the country always has their machines working. Yet the one that's always empty about 20 miles away almost never has their's working.
https://www.youtube.com/watch?v=SrDEtSlqJC4 suggests it is far more than that. Rather the machines are intentionally designed to be hard to debug and just give cryptic errors rather than useful information. So simple things like the hopper is too full and could get get up to temperature during a cleaning cycle that an worker could fix or prevent if they knew instead have no idea what is wrong and need to call out a repair technician to diagnose and fix. There have been devices designed and sold a few years ago that can give this information to the workers - but where banned by McDonalds and are now in a lawsuit with them. The whole thing smells of a conspiracy far more than just bad franchise owners.
And the problem - with similar machines made by the same company - does not happen to other restaurant chains, only the McDonald's ones.
Here is an alternative Piped link(s): https://piped.video/watch?v=SrDEtSlqJC4
Piped is a privacy-respecting open-source alternative frontend to YouTube.
I'm open-source, check me out at GitHub.