this post was submitted on 17 Jun 2023
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Hi, all!

For those of you who work in organizations that do decent documentation, what are you using?

We currently just have a bunch of word docs in a SharePoint document library. I've previously used dedicated solutions for this such as Bookstack and Confluence. The company is very anti-Atlassian, so Confluence is out.

Just want to see what y'all are using as I search for a better solution.

Thanks!

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[โ€“] polystruct 1 points 1 year ago (1 children)

Currently Confluence. We do have a split documentation policy, where long-lived and broadly communicated information should be on M365 (SharePoint and affiliated services) whereas more technical or short-lived (project) documentation is on Confluence.

But even certain broad-use information is showing up on Confluence more and more given it's easier use (wiki and plugins like the draw.io support).

[โ€“] [email protected] 1 points 1 year ago

Cool, thanks for sharing! Yeah I think it would be hard to convince anyone to use anything but SharePoint but I'm just formating options. Definitely want as little friction but with decent structure as possible to encourage active use of it.