this post was submitted on 24 Aug 2023
387 points (97.8% liked)

Asklemmy

43526 readers
1818 users here now

A loosely moderated place to ask open-ended questions

Search asklemmy ๐Ÿ”

If your post meets the following criteria, it's welcome here!

  1. Open-ended question
  2. Not offensive: at this point, we do not have the bandwidth to moderate overtly political discussions. Assume best intent and be excellent to each other.
  3. Not regarding using or support for Lemmy: context, see the list of support communities and tools for finding communities below
  4. Not ad nauseam inducing: please make sure it is a question that would be new to most members
  5. An actual topic of discussion

Looking for support?

Looking for a community?

~Icon~ ~by~ ~@Double_[email protected]~

founded 5 years ago
MODERATORS
 

I should actually be working 8h a day, but most of it is spend not working. If I'm honest I'm probably working more like 3h a day even though I enjoy my job.

you are viewing a single comment's thread
view the rest of the comments
[โ€“] Fondots 6 points 1 year ago

I really like "wait" being part of that. A whole lot of callers will just go on forever if you let them, they talk in circles, try to tell you their entire life story, repeat themselves, and ramble on about a bunch of irrelevant stuff that I'm not going to do anything with and isn't going into my notes. There's exceptions of course, but very often I'm boiling everything down to about 5 or less short bullet-point-like notes, not even full sentences. We're not taking a report, that's the cops' job, we're just telling them where to go, a brief description of what's going on, and any important hazards or strange situations that are going on they need to be on the lookout for.