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Unable to log in from any browser (beehaw.org)

submitted 1 year ago by [email protected] to c/[email protected]

24 comments fedilink hide all child comments

I seem to be having an issue logging in to Beehaw from a browser. I've tried Firefox and Chrome on Android and Windows, and Safari on an ipad. I either get a spinning circle or no change on the login button. I've tried disabling all of my extensions, but it doesn't make a difference.

I'm able to access it through Jerboa, but Jerboa's still pretty buggy for me.

Has anyone else run into this? Could this just be an issue with the influx of new users?

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[–] [email protected] 1 points 1 year ago (1 children)

Had the same problem on mobile with the spinning wheel on the login button. I’m using a password manager to fill the fields and remembered that on some sites, the auto-fill messes with the web page and the values are not properly handled by the login process for some reason. So took a chance and copied pasted my password by hand and it finally logged in! May be worth a try if you haven’t already.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

Ho I found why it wasn’t working when using my password manager: the password length must not be higher than 60 characters. When typing/pasting a value manually in the password field, the web page automatically « trims » the excess I guess, but when using auto-fill with a password manager, something gets broken. I changed my password to one with a length of 60 (was using 128 before) and now it logs in correctly every time with my password manager.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

That might be it, I usually have a default password length in the 70s. I'll try that after work and see what happens

Update: This actually worked. I was able to log in on Firefox by copy/pasting, changed my password to under 60 characters, and now I can log in everywhere without a problem. There's a chance it was a coincidence, since I hadn't tried logging in for a day or so, but it's definitely working now. Thanks for this; I never would have thought of it on my own.

[–] [email protected] 1 points 1 year ago

Glad you got it working!