this post was submitted on 23 Aug 2023
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Leaked Zoom all-hands: CEO says employees must return to offices because they can't be as innovative or get to know each other on Zoom::Zoom CEO Eric Yuan discussed the benefits of in-person work in a leaked meeting.

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[–] zefiax 16 points 1 year ago (2 children)

Depends on the type of work. Workshops and strategy sessions are definitely better in person than online for me.

[–] DigitalTraveler42 8 points 1 year ago* (last edited 1 year ago) (3 children)

Okay so what are you getting from either of those that you can't get from attending the same on Teams/Zoom etc.?

Workshops also just feel like school and the presenters always talk too fast, quiet, or accented for my hearing and ADHD to make it worth me going to one, some dedicated study time always was the better route for me.

Meanwhile strategy sesh's are just conversations with an end goal, nothing difficult about that at all.

One thing people who are against work from home have to realize is that not everybody functions the same, some people do better remotely, others need the office.

I just wish we could be treated like adults and work in the way we feel most comfortable and efficiently without being mistreated over it and without being astroturfed against it by entities like the Wall St. journal and Bloomberg, sorry rich people but I just don't give a fuck about your corporate property values.

[–] blockhouse 7 points 1 year ago (1 children)

Okay so what are you getting from either of those that you can’t get from attending the same on Teams/Zoom etc.?

I don't get the "Bill, we can't hear you; you're on mute" twenty times per hour. Or the guy who doesn't realize he should be muted but isn't, and the chat is flooded with his background noise. I don't get to whisper snarky comments about the presenter to my coworker whom I'm sitting next to. I don't get to spontaneously engage people hanging around the coffee stand between sessions.

There are tangible differences between remote and in-person. As much of an introvert as I am, and as much as I love working remotely, I recognize that I do better collaborative work when I'm in-person. YMMV, but mine doesn't.

[–] rambaroo -3 points 1 year ago* (last edited 1 year ago)

Does your company not do water cooler sessions for your team? Also you can message people during presentations online to gossip. I just did it yesterday to make fun of some idiotic desperation move our execs are getting ready to pull.

When people say "you can't do X remotely" what they actually mean is they either put no effort into it or they can do it, but it doesn't feel the same to them, which is a completely different statement.

[–] [email protected] 3 points 1 year ago (2 children)

I found that keeping up with people over video works better when you're in the same time zone. When I was managing teams at +8 hours and -12.5 relative hours, communication and trust just weakened steadily over time and creative collaboration stalled. Spending a week there in person usually got things unstuck.

I know people on split engineering teams between LA and Seattle who prefer all virtual and it's worked long term. LA to NY I think would be a heavier lift.

And, of course, this whole discussion is always dominated by software engineers; there are lots of jobs that involve actual manipulation of matter where in person collaboration is essential to communicate skills.

[–] DigitalTraveler42 2 points 1 year ago

Oh definitely, timezones do throw a wrench in things a bit, but there are easy ways around that usually, splitting engineering teams like the way you described is a pretty good workaround.

I completely agree that jobs that just can't be done remotely obviously shouldn't be, but any job that can be should have the option available. I just feel like most of the work from home backlash comes from people who cannot do their jobs from home and managers/executives that just want someone to babysit, usually in order to justify their own professional existence. It just seems like a lot of "crabs in a bucket" behavior.

[–] zefiax 2 points 1 year ago

Okay so what are you getting from either of those that you can’t get from attending the same on Teams/Zoom etc.?

Firstly real human interaction. There is a lot of team building that can occur just from having lunch together. Second, just physically being able to put sticky notes or drawing lines and watching someone else do so without having to have someone try to point out where exactly they put something to you in a virtual whiteboard is way more efficient.

Workshops also just feel like school and the presenters always talk too fast, quiet, or accented for my hearing and ADHD to make it worth me going to one, some dedicated study time always was the better route for me.

Firstly if you just have a presenter talking to you, then that doesn't sound like a collaborative workshop. Workshops might have someone who guides the discussion but never just presenters otherwise that's not really a workshop and more just a presentation that can be done online.

Meanwhile strategy sesh’s are just conversations with an end goal, nothing difficult about that at all.

I am not sure what kind of strategy sessions you are having but when you are setting things like commercial STRAP for divisions of 20K or more employees, you need more than just a conversation. You need to draw out roadmaps, have working sessions, even the human interactions through lunches and dinners plays a big part.

One thing people who are against work from home have to realize is that not everybody functions the same, some people do better remotely, others need the office.

It's not black or white. I am a remote worker who travels regularly. Would I ever give up being remote. No. More than half my job can be done from home and I am not wasting my time travelling to the office. But that doesn't mean I don't acknowledge when something is just better in person. Not everything is perfect remote and not everything needs to be done in the office. You can have a mix of both and choose based on the requirements of the task.

Additionally, the type of people who are in positions to set organizational strategy are usually the types of personalities that do function between in person because they are typically extroverted personalities. It's not like I am suggesting you bring a developer to an on site session. I am talking about leaders.

[–] [email protected] 5 points 1 year ago (1 children)

Even if that is the case I don't find myself caring enough to want to work in the office when going to work has such a huge impact on time and money wasted commuting, and plays such a huge role on where people can live. Its hard to care when it's such a drain on personal time and expenses.

[–] zefiax 2 points 1 year ago (1 children)

I prefer working remote as well and not suggesting going back full time. I just think there are some things that are better in person. Fortunately my work provides a good balance where I am remote 50 - 80% of the time but can fly in to different locations for a F2F when necessary.

[–] [email protected] 1 points 1 year ago

I think when I look at when it comes to remote is that as an employee what an employer sees as better in person is not better for me. But, I can see why an employer would see in person as better. As an employee I need to be paid even more to make it worth it, since it is overall a con in my time.