this post was submitted on 16 Aug 2023
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Is this not a thing that is already known by every customer of these services? Seems naive for people to suddenly have a TIL moment over this. During covid lockdowns (my first and only experience with InstaCart), I was aware of this pricing scheme on my very first order.
Instacart is not the first nor last service to be doing this. People still using DoorDash better go start comparing the cost of the food items they are ordering from restaurants. And if you run out of gas in your car and call AAA to bring you some, newsflash: you aren't paying the local pump prices for those gallons of gas.
If this is expected and everything is peachy, then why does Instacart say to not give the receipt to the customer? You don't see this as something to hide?
Because, even though you know it's happening, you'll be shocked by how much.
I didn't say it was expected or peachy...just that it was known.
I think it's perfectly acceptable to dislike the practice, and even acceptable to be vocal about how shitty it is. I was just pointing out how weird it is to be surprised about it - because I thought everyone already knew what they were doing.
I used DoorDash for a year with their membership. The pricing is criminal without one. Even with a membership and various discounts, it's still high. My main issue with DD though, is the stores that get to set higher prices for DD. "Prices on this menu are set directly by the Merchant". Crumbl does this, for example. Stores should not be enjoying a markup at all. Oh, and they don't reliably tag Virtual Kitchens either.