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[urgent] windows 10 isn't installing on my laptop (self.techsupport)

submitted 1 year ago by Korraa to c/techsupport

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So, a few months back, my sister accidentally dropped the laptop and for some reason, it wasn't booting up anymore. When i tried to watch YouTube videos and try to do stuff in bios, like changing boot mode and stuff, it said "no recoverable boot device found" so I figured that I'll have to install windows 10 again. I did that, created a usb installation media, and inserted it in my laptop. It's been 3 hourse, and it's just showing blank screen. When I put the usb stick in, it showed a windows logo and then it turned blank. I've been waiting for 3 hours and I'm getting kinda worried now. Any advice? My laptop has 1tb HDD, 4 GB RAM and Intel Pentium.

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[–] Asdi_Basod 6 points 1 year ago (2 children)

I suspect your HDD is dead or physically damaged, try get a new one and then install a windows

[–] [email protected] 5 points 1 year ago

This would also be a good time to switch to an SSD. A 2.5" SATA SSD should fit without any problems. I'd also see if it's possible to do a RAM upgrade. 4GB are not great for Windows 10.

[–] Korraa 4 points 1 year ago

Another comment said about trying to boot off of Linux mint or something, so I'll try that. If it doesn't work, then I'll have to get a new HDD or and SSD