this post was submitted on 08 Aug 2023
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Its a shit show. Staff can't event send a text saying they are sick unless they use an approved business communication channel.
Worst still, if you receive said comms from staff on a non approved channel, eg your personal phone, you have to report it to HR.
There is no way bank's can operate like that so the regulator is going to be lining their pockets for quite some time.