this post was submitted on 06 Aug 2023
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Lemmy Support

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Support / questions about Lemmy.

Matrix Space: #lemmy-space

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It works fine if I am using a lemmy.world based account, but for other instances it isn't working. It is not just for me either, other users are reporting the same thing. What can I do to fix this?

https://lemmy.world/c/juggling

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[–] fubo 3 points 1 year ago* (last edited 1 year ago) (4 children)

Just access the community while logged in to another instance; then it will be visible to search.

For example, it's over there: https://programming.dev/c/[email protected]

And it's visible in their search: https://programming.dev/search?q=juggling&type=Communities

[–] [email protected] 4 points 1 year ago

See the other message I have written - you should always recommend search. The URL only works if someone has already searched for that community. If you're on a big instance, that's almost always true, but on a smaller instance it often isn't.

[–] [email protected] 2 points 1 year ago

Hi there! Looks like you linked to a Lemmy community using a URL instead of its name, which doesn't work well for people on different instances. Try fixing it like this: [email protected]

[–] Haggunenons 2 points 1 year ago

Same issue with

[email protected]

Thanks for the info, fixed now

[–] tjthejuggler 1 points 1 year ago (1 children)

Excellent! Thanks so much, this is precisely what I needed to learn!

[–] [email protected] 3 points 1 year ago (1 children)

The above advice isn't perfect - in general, use Search first.

Until the first person searches for a community on your instance, your instance doesn't know about it and the URL won't work. Searching (usually using the [email protected] form) should always work.

Equally, your instance doesn't start pulling data on a community (messages etc.) until someone subscribes to it, and then when subscribed it will sometimes take a a few hours to get it all (it should immediately start getting new posts and comments).

[–] tjthejuggler 1 points 1 year ago

Excellent! Thanks so much for the info, this clears things up. I appreciate it.