Many creators mentioning they lost hundreds of their patrons suddenly and patrons confused as to why their payments are being declined. Patreon is such an old company that hasnt done anything to improve their service for years while the CEO makes youtube videos and seemingly nothing with the company. I hate how much of a monopoly they have in the space, they clearly have no vision for improving their website or app.
A rejected payment method leading to losing your subscribed list is 100% a Patron problem.
The issue at hand is not (just) rejected payments, they can be fixed. Its the inability of creators to keep their subscribers after it's fixed.
Agreed, I wasn't necessarily speaking about this specific issue, just about the broader issue of Patreon and the lack of good alternatives.