this post was submitted on 28 Jul 2023
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Journalism and customer service can't possibly get worse than they already are.
Books and movies are not at risk - there will always be lots of people willing to write good content for both, and the best content will be published. And "the best" will be a hybrid of humans and AI working together - which is what has some people in that industry so scared. Just like factory workers were scared when machines entered that industry.
It's an irrational fear - there are still factory workers today. Probably more than ever. And there will still be human writers - it's an industry that will never go away.
If, however, you refuse to work with AI... then yeah, you're fucked. Pretty soon you'll be unemployable and nobody will publish your work, which is why the movie publishers aren't going to budge. They recognise a day is coming where they can't sell movies and tv shows that were made exclusively by humans and they are never going to sign a contract locking them into a dead and path.
You make it sound like the quality is what will increase with human/AI partnership. What will realistically happen is an expected rate of output. Why can't you deliver a book every year with an AI ghost writing? People who work slowly or meticulously will be phased out by those that can quickly throw together a collage of their own words and their guided filler. It's amazing and futuristic. It can be very useful and inspirational. But I do not share your optimism that it will make creative industries better. It will allow a single person to put together a script that would've taken a team... But the better content will now be drowning in this sea. Unfortunately, I expect an equivalent of the media explosion that happened when the reality tv format became an ok thing, eventually leading to shows half filmed on phones. The end result will be double the marvel movies every year.