Cars - For Car Enthusiasts

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Dealership did repairs and now my remote start doesn't work. They say they are not responsible for it. Do I have any recourse? (self.cars)

submitted 1 year ago by glimse to c/cars

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My car got stolen 2 months ago - yep, a Hyundai - and was recovered with the obvious damage to the steering column. I took it in for repair and that security upgrade (I didn't know about it before) but between not returning and calls and trying to charge me $680 to repair the airbag spring THEY broke, they've miserable to deal with.

I got my car back last week and everything seemed fine but I didn't think to check my remote start... and last night I learned that it now set off my alarm.

I had it installed at the dealership when I bought it in 2019 but they didn't offer a Hyundai remote start as a package option so they put in a Viper system. I called them today and was told that third party starters were not their problem to fix.

I've left a message with my insurance agent because (weirdly) he's the only person involved I trust anymore and looking for answers online leads me to believe Hyundai will NOT fix it. I didn't see any success stories.

So I'm here to ask: How can I get Hyundai to do something about this? Do I have any recourse here legally? Or is this something I, a tech-savvy but not car-savvy guy could fix himself?

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[–] [email protected] 1 points 1 year ago (1 children)

Is the check engine light on?

[–] glimse 1 points 1 year ago

It is not, the only error is from the broken daytime running light. This dealership doesn't do body work so I have to take it in elsewhere next week