this post was submitted on 27 Jul 2023
567 points (97.8% liked)
Technology
59588 readers
6400 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I find it disorganized, poorly designed and buggy.
To test your quality, you need to make a test call, where it dials, rings, and connects. Then it plays a little message and you record after the beep, then it plays it back. For every other program I've used, you hit test, talk, then it plays it back. The Teams methods takes at least three times longer, incredibly annoying when trouble shooting.
If you start a test call, and hang up before it connects, it will ring on your computer forever.
There's a keypad where you dial numbers. When you connect and need to press numbers in an automated menu, you can't use that key pad. There's a different keypad behind a pop-up menu.
Some companies use letters in their phone numbers, like 1-800-AWESOME. It doesn't sort that out for you. If you type letters it tries to call then immediately hangs up without explanation.
These are all pretty small things, but there's already better things out there that don't have these problems. It's also almost unbelievable that it's like this. Teams is at least version 3 of MS's foray into telecommunications software, and it's developed by a team of career professionals. It's absurd that it's so unpolished.