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Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners' service appointments, source says (www.businessinsider.com)

submitted 1 year ago by L4s to c/technology

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Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners' service appointments, source says::To suppress the volume of complaints the automaker created a secret "Diversion Team" in Las Vegas to cancel appointments, Reuters reported.

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[+] MowFord -38 points 1 year ago (46 children)

Counterpoint: Ive taken numerous road trips in both of our family's Tesla (Tesli?) as well as a couple loaners, and the built in navigation is always spot on with the estimates. Like it's eerie how it can predict within a percentage point on a 2 hour or more drive within the first 10 minutes of a trip.

Range anxiety really is only experienced by those that it doesn't affect (i.e. potential buyers)

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago) (5 children)

In Europe the manufacturers are legally bound to quote the WLTP range. Which is hopelessly inaccurate.. But nowhere near as bad as the NEDC that preceded it. Of course people still come on forums wondering why they don't get <50% more than actually possible> out of their car, and I don't blame them.. the law is an ass.

TBF to Tesla though the in-car estimate is (I think) EPA and isn't far off.. It's doable in summer, at least. Winter you'll lose 30% but that's normal for all cars.

[–] [email protected] 0 points 1 year ago (3 children)

Hasn’t it been proven that the range can go longer but Tesla caps it? I remember during a hurricane Tesla said it was extending the range so drivers can make it out.

[–] TweetyDaBird 5 points 1 year ago* (last edited 1 year ago) (1 children)

That’s not he projected range shown on the display. That’s the actual range the battery will give you.

They temporarily removed a bit of the safety margin built in to reduce battery wear, allowing people to get out of harms way without a stop to charge if they were on the limit. But only for people moving away from The affected area, etc. so smart and helpful.