this post was submitted on 22 Jul 2023
28 points (96.7% liked)

Apple

17438 readers
149 users here now

Welcome

to the largest Apple community on Lemmy. This is the place where we talk about everything Apple, from iOS to the exciting upcoming Apple Vision Pro. Feel free to join the discussion!

Rules:
  1. No NSFW Content
  2. No Hate Speech or Personal Attacks
  3. No Ads / Spamming
    Self promotion is only allowed in the pinned monthly thread

Lemmy Code of Conduct

Communities of Interest:

Apple Hardware
Apple TV
Apple Watch
iPad
iPhone
Mac
Vintage Apple

Apple Software
iOS
iPadOS
macOS
tvOS
watchOS
Shortcuts
Xcode

Community banner courtesy of u/Antsomnia.

founded 1 year ago
MODERATORS
MichelleG
RoyalEngineering
thisisdee
28
How does someone access a dead relative’s Apple ID? (self.apple_enthusiast)
submitted 1 year ago by mononokay to c/apple_enthusiast
7 comments fedilink hide all child comments
 

I saw a lot of different answers online when searching for this. My fiancé’s grandparents passed away in January and February of last year. Their will executor was her father. Well, her father passed away at the end of April last year. Now, we are unsure of what we need to do in order to access her grandparents’ Apple ID for their devices. We tried calling Apple and we were told we need a court order, but I saw people online saying that they were able to get it through proving power of attorney? Would that even work for our situation? Getting a court order just seems like a huge effort for this, and I honestly have no idea how to even do that. Any help at all is greatly appreciated

you are viewing a single comment's thread
view the rest of the comments
[–] breadsmasher 21 points 1 year ago (1 children)

https://support.apple.com/en-us/HT208510

First result after searching “apple id deceased relative”

[–] mononokay 15 points 1 year ago (1 children)

That was super fast, thank you. I swear when I searched it I just got a ton of Reddit posts lmao.

[–] [email protected] 2 points 1 year ago

As you'll see from the HT article, you need a court order and possibly to present a death certificate if you want to gain complete access to the account.

If you have access to their phone number, and the account had 2FA, you can use that trusted phone number as a point of access into the account, otherwise the court order is the only way.