this post was submitted on 21 Jul 2023
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DP-alt-mode, datarates, cabling are all vastly more complicated than you’d think. (I’ve spent easily 500 hours of my life, buying dozens of products and specific cables, running debugging hardware and software … getting Pro Display XDR’s (6k displays) working at longer distances, behind Thunderbolt docks, on multiple OSes, etc — it’s it’s never intuitive.)
Some absurd things that may actually help:
Failing various fixes with existing equipment, the cheapest next steps will be cabling — despite the high promises of USB-C, all cables are absolutely not created equal when it comes to high-pixelclock-DP-alt-mode:
tl;dr good luck this might be gon suuuuuck. )=
that's one hell of an effort, thanks a bunch! will take me some time to try some of those things... the dock has a normal DP 1.2 connector, I'm using the same cable my desktop (RX 570) is using and has no issues getting 60 Hz. haven't tried Dock USB Type-C - DP.
the dock has an integrated USB Type-C PD cable that I use for the laptop, so that's not replaceable. charges fine, can take up to 65 W (it doesn't use even a third of that).
I was guessing this has something to do with cables. sadly, I can't afford to buy & try out different cables but I'll do my best with this new info, much appreciated.