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Here’s why some people still evade public transport fares – even when they’re 50 cents
(theconversation.com)
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The most common reason I see people evade public transport fares is because they thought they had more money on their account than they did, the machine that accepts cash is broken, or they are literal teenagers. In all of these cases, I feel like taking the $1.50 hit is fine.
The first should be solved by a subscription so you don't feel like you need cash all the time. The second is incompetience - never allow more than one broken machine, if machines are not reliable find a better vender - in court you can end the contract early if they are not filling their end: making machines that work. (If this isn't in your contract sue your own lawyers for incompetence)
i agree teens shouldn't have to pay. Though I would put it in terms of they ride free on their parents subscription which helps get parents riding since they are paying for it.
there are also poor who need some sort of program as sell.