this post was submitted on 13 Feb 2025
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Fediverse

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A community to talk about the Fediverse and all it's related services using ActivityPub (Mastodon, Lemmy, KBin, etc).

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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

What can we do?

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[–] [email protected] 20 points 1 day ago (3 children)

Nothing, this seems like a good thing, I don't want them here if they literally cannot even comprehend the concept of different servers, though somehow no one has this issue with discord even though it's dogshit, almost as if they just yearn for the corporate boot.

[–] [email protected] 15 points 1 day ago* (last edited 1 day ago) (1 children)

Or even just accepting a default, or a randomly assigned one.

There was something in retail I learned. There are people who will come in on sale days, and they will demand perfect customer service, and demand the lowest prices, and ask for more sales and bring coupons, all while talking about how they spend so much money there and that they're so loyal. Then they'll leave and you'll never see them again

You can spend time and effort with them, the ones who only care about the cheapest place, or you can spend time with the customers who are actually there regularly. The ones who get to know your names, who are loyal, or enjoy a sale sure but also will be there even when there isn't one.

I don't want to attract users simply because reddit bad, and cater our experience for people who can't bother to learn just the basic tenant of the fediverse. I want to cater our experiences for those who are here daily, and the ones who are genuinely interested. It's the longer slower approach, but we'll stay more true to our goals

[–] [email protected] 5 points 1 day ago

Nice comparison

[–] cevn 5 points 1 day ago (1 children)

Lmao, so true. Buhh my user experience!! As if consuming endless amounts of garbage on reddit is a good experience.

[–] [email protected] 1 points 1 day ago

With discord, though, the "server" part is largely hidden from the user or at least transparent - that's the thing. It simplifies the same concept into something more tangible.