this post was submitted on 05 Feb 2025
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Yeah, normally my "Make this sound better" or "summarize this for me" is a longer wall of text that I want to simplify, I was trying to keep my examples short. Talking to non-technical people about a technical issue is not the easiest for me, AI has helped me dumb it down when sending an email, and helps correct my shitty grammar at times.
As for accuracy, you review what it gives you, you don't just copy and send it without review. Also you will have to tweak some pieces that it gives out where it doesn't make the most sense, such as if it uses wording you wouldn't typically use. It is fairly accurate though in my use-cases.
Hallucinations are a thing, so validating what it spits out is definitely needed.
Another example: if you feel your email is too stern or gives the wrong tone, I've used it for that as well. "Make this sound more relaxed: well maybe if you didn't turn off the fucking server we wouldn't of had this outage!" (Just a silly example)
I think these are actually valid examples, albeit ones that come with a really big caveat; you're using AI in place of a skill that you really should be learning for yourself. As an autistic IT person, I get the struggle of communicating with non-technical and neurotypical people, especially clients who you have to be extra careful with. But the reality is, you can't always do all your communication by email. If you always rely on the AI to correct your tone or simplify your language, you're choosing not to build an essential skill that is every bit as important to doing your job well as it is to know how to correctly configure an ACL on a Cisco managed switch.
That said, I can also see how relying on the AI at first can be a helpful learning tool as you build those skills. There's certainly an argument that by using tools, but paying attention to the output of those tools, you build those skills for yourself. Learning by example works. I think used in that way, there's potentially real value there.
Which is kind of the broader story with Gen AI overall. It's not that it can never be useful; it's that, at best, it can only ever aspire to "useful." No one, yet, has demonstrated any ability to make AI "essential" and the idea that we should be investing hundreds of billions of dollars into a technology that is, on its best days, mildly useful, is sheer fucking lunacy.
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This was an interesting read, thanks for sharing.