this post was submitted on 03 Feb 2025
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Microblog Memes

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Finally, good customer support (files.catbox.moe)
submitted 1 week ago by [email protected] to c/microblogmemes
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Toot

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[โ€“] FellowHuman 87 points 1 week ago (1 children)

The bit with contacting exec actualy works. Example:

  • Our app dosn't work for 100 of users? -> can sit there for a month before we get to it, because it's statisticaly insignificant number of users
  • One lady wrote CEO on LinkedIN? -> critical, must be done yestarday
[โ€“] [email protected] 35 points 1 week ago

Extremely true. We are "customer obsessed" which is why thousands of users having an annoying screen popping up confusing them is prioritized below one lady who knows the CEO being unable to do an incredibly niche thing that we never said you could do on our platform.