this post was submitted on 24 Jan 2025
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techsupport

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submitted 1 week ago* (last edited 1 week ago) by Towerofpain11 to c/techsupport
 

Hi everyone, appreciate some assistance here. My CPU has hit 100 degrees celcius and shut down. This was happening when the CPU load was 1% with nothing running. I have ran a virus scan (both Defender and Malwarebytes) and nothing there. I have also changed the thermal paste, cleaned the fans and made sure the CPU cooler was secured properly.

This has happened randomly before, then all of a sudden it's running fine again and sits between 40c - 60c for months. It seems to be a completely random event then goes back to normal. It occurs maybe twice a year.

This is what I have:

Gigabyte B650 Gamxing X MSI GeForce RTX 3060 AMD Ryzen 7 7700X EK AIO 240 D-RGB be quiet! Pure Power 11 Gold Modular 750W Power Supply

Anything else I can look for? Appreciate it.

Update: I've ended up applying for warranty for the cooler. I have tried all that has been suggested. For now, I've bought a Noctua NH-U9S cpu fan. If that works, I'll probably just leave it in there.

Thanks again for helping a confused noob girl out. Love this community!

Update 2: I've taken out the AIO cooler and replaced with a fan (Noctua NH-U95). The temperatures are fine now. I was a little worried at first as the temperatures were better but high (70-80c under 10% load). Switched off the PC, now it's back on and it's staying around 43c. It's seems some fresh thermal pastes might take a while to settle in. Thanks again everyone. Never buying water-cooling again.

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[–] [email protected] 5 points 1 week ago (8 children)

What's your cooling paste situation like? Too much? Too little? Bubbles? I'm sure a picture would reveal an issue.

[–] Towerofpain11 2 points 1 week ago (6 children)

This is what when cooling paste looks like after I've taken it off. This first PC I've built, so still learning.

[–] breadsmasher 2 points 1 week ago (1 children)

Did you remove the heatsink and replace it again without changing the paste? I don’t think its a good idea - try reapplying thermal paste whenever you remove the heatsink. Clean the old paste off first

[–] Towerofpain11 3 points 1 week ago

Nah I reapplied it again. Every time I take it off I clean it and do it again.

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