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Hi, just a guess. But
Seems to me like the call to your server in the verification step is failing.
Do you have port 80 blocked or stopping the call in another way ?
Would concur, that was the only thing I could find.
The only thing I can think of that might be interfering is HSTS? I'm not sure how acme is accessed when a browser can only access a site with ssl. Perhaps HSTS is interfering with the cert process somehow?
The process makes file to read via http (not https), it’s just a nonce ( some random characters). Once their server reads that file, using the domain (and not the ip) and compares with what is expected, this shows you own the domain , and they give you a new ssl cert, modifying your server’s https configuration file (usually). And deletes the file it made .
Thanks for the breakdown.