this post was submitted on 17 Jan 2025
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Technology
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You start to feel badly for legacy tech manufacturers like Canon.
Then they do things like this, and suddenly I am happy to see them die.
You can't treat your customers with contempt and not expect them to return the sentiment.
Canon camera sales are actually going up.
Well this policy seems like a good way for them to nip that in the bud. Customer contempt is toxic to brand loyalty.
I'd be surprised if most people knew or cared, sadly.
Especially if most big companies are moving in that direction, people get used to the suck and think of it as our new normal.