this post was submitted on 26 Dec 2024
48 points (86.4% liked)

PC Gaming

8800 readers
645 users here now

For PC gaming news and discussion. PCGamingWiki

Rules:

  1. Be Respectful.
  2. No Spam or Porn.
  3. No Advertising.
  4. No Memes.
  5. No Tech Support.
  6. No questions about buying/building computers.
  7. No game suggestions, friend requests, surveys, or begging.
  8. No Let's Plays, streams, highlight reels/montages, random videos or shorts.
  9. No off-topic posts/comments, within reason.
  10. Use the original source, no clickbait titles, no duplicates. (Submissions should be from the original source if possible, unless from paywalled or non-english sources. If the title is clickbait or lacks context you may lightly edit the title.)

founded 2 years ago
MODERATORS
[email protected]
[email protected]
[email protected]
48
HW News - The $182,000 GPU, Intel & CEO Sued, Corsair Responds to GN Review, & RTX 5090 Rumors (yewtu.be)
submitted 1 day ago by [email protected] to c/[email protected]
8 comments fedilink hide all child comments
 

Youtube

you are viewing a single comment's thread
view the rest of the comments
[โ€“] [email protected] 34 points 1 day ago* (last edited 1 day ago) (2 children)

Corsair's i500 response:

First, we've ceased production of this SKU and no longer offer it, as it does not meet our performance standards.

For customers who already have an i500 with the Intel Core i9 14900k and NVIDIA GeForce RTX 4090 and are unhappy with the product, we will offer a couple of different solutions.

Solutions:

One is to return the unit for a full refund, no questions asked.

Second, should you want to keep the unit, and you are unsatisfied with how it performs, we will have something for you, also.

To bring the CPU power level down to better fit within the cooling envelope, we will be offering a BIOS revision that allows you to set the processor to the power and performance usage of a 14900 (non-K) CPU, providing more options for adjusting the cooling modes. We also will offer a rebate to customers who choose this option to match the pricing of the new 14900 (non-K) model. Simply contact our customer service.

Looks like Corsair is pulling ahead in terms of good, high quality customer support.
Thank fuck cause ASUS is severely lagging behind in this aspect.

I've truncated the quotes to provide the most critical info but I would highly recommend watching the video when you can! ๐Ÿค—

[โ€“] halcyoncmdr 6 points 1 day ago (1 children)

Looks like Corsair is pulling ahead in terms of good, high quality customer support.
Thank fuck cause ASUS is severely lagging behind in this aspect.

There is no lagging behind... ASUS is a dead company when it comes to customer support. They managed that in near record time.

NZXT just straight up turned into a mustache twirling villain at this point.

The fact we're giving Corsair any leeway with something that almost certainly was found and ignored during internal testing, and only acknowledged months after it was publicly reported on, is insane.

[โ€“] [email protected] 4 points 1 day ago* (last edited 17 hours ago) (1 children)

Think of it like a race:

Whoever is last is considered lagging behind as consumers will generally shift towards the best competitors.

If Corsair is actually doing right by consumers (especially when it could be a real monopoly like the current anime and manga industry) and raises the minimum bar then we should praise them.

If a person is doing right by others, shaming and attacking them defeats the purpose of trying to make society more ethical.

[โ€“] halcyoncmdr 1 points 1 day ago

ASUS was already lagging behind, and had been for years. Their lack of anything approaching an adequate response (basically not giving a single fuck) to the numerous issues Gamers Nexus has reported on multiple times these last couple years across multiple separate divisions, shows a complete disregard for their consumers.

ASUS is not unique, there are numerous other options with similar or better quality, and often at better prices. They are not a monopoly, or even close to it. They really only had brand loyalty, which they decided to nuke completely. They can go out of business and the industry would be perfectly fine.

[โ€“] [email protected] 3 points 1 day ago (1 children)

That's great but these things never should have been up for sale in the first place.

[โ€“] Jimmycakes 4 points 1 day ago (1 children)

There are always people who want aesthetics over performance and people with more money than sense so why wouldn't corsair sell these. They had huge markup.

[โ€“] [email protected] 1 points 6 hours ago

There are always people who want aesthetics over performance

You don't have to choose though. Plenty of people are running this hardware in a box much smaller than this, their explanation is nonsense. It's just bad design.

why wouldn't corsair sell these

Because they care at all about their reputation?