Technology

59880 readers

4525 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 2 years ago

MODERATORS

Digital Ocean's long outage on 28-Nov-2024 caused by a Network Solutions blunder they [NS] didn't know how to fix (feddit.online)

submitted 1 week ago* (last edited 1 week ago) by [email protected] to c/technology

7 comments fedilink hide all child comments

The Digital Ocean outage on 28-Nov-2024 was caused by a mistaken clientHold put on DigitalOceanSpaces.com by Network Solutions, probably by one person, which continued for hours because a bevy of clueless VeriSign executives, notified in multiple escalations, didn't know who to contact to reverse this simple mistake that lead to a major corporation bleeding revenue and reputation.

Imagine if Network Solutions accidentally put a clientHold on your domain. You'd have to kiss your domain goodbye because a lot of VeriSign executives will not be helping you, even if they could.

"DigitalOcean is working with Network Solutions to understand what happened on their end that resulted in the clientHold being applied to our domain incorrectly. In addition, we are reviewing other domain registrars as possible new homes for our domains."

https://status.digitalocean.com/incidents/jm44h02t22ck

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 7 points 6 days ago

So the network solutions execs are useless? Fire all of the ones involved in this debacle.