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TrueNAS boot drive dead? - resolved (self.selfhosted)

submitted 1 day ago* (last edited 9 hours ago) by steel_moose to c/selfhosted

7 comments fedilink hide all child comments

Hi all!

I'm stuck with a problem on my TrueNAS server. I suspect the boot drive is dead, but I don't know how to proceed to get it back up and running.

My setup:
-HP Compaq 8000 Elite SFF with 8gig ddr3
-TrueNAS-24.04.2.5
-Boot drive: Kingston SSD A400 240GB
-Data drives: 2 X Kingston SSD DC600M 960GB

Today i noticed that my Truenas was offline and I couldn't ssh into it. The nic lights were not showing any activity. After a few boot attempts I hooked it to a monitor and keyboard. No boot media detected. Then checked in the bios and the data drives are detected but not the 240GB boot drive. So I pull the boot drive out and hook it to my Thinkpad running mxLinux. I have a USB to SATA cable, that I've used before to troubleshoot drives. The drive is not showing up in Disk Manager. Output of dmesg -w when hooking up the drive is following:

[ 2369.520731] usb 2-1: new SuperSpeed USB device number 9 using xhci_hcd  
[ 2369.547175] usb 2-1: New USB device found, idVendor=2109, idProduct=0711, bcdDevice= 1.44  
[ 2369.547194] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3  
[ 2369.547202] usb 2-1: Product: VLI Product String  
[ 2369.547208] usb 2-1: Manufacturer: VLI manufacture String  
[ 2369.547213] usb 2-1: SerialNumber: 000000123AFF  
[ 2369.549433] usb-storage 2-1:1.0: USB Mass Storage device detected  
[ 2369.549917] usb-storage 2-1:1.0: Quirks match for vid 2109 pid 0711: 2000000  
[ 2369.550061] scsi host3: usb-storage 2-1:1.0

Been trying to resolve this for hours with google but to no avail. Any help appreciated where to go from here.

Thanks 🙏

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[–] steel_moose 1 points 9 hours ago

For future reference...

The output of dmesg, with working drive and usb-sata cable:

[21697.558147] usb 2-2: new SuperSpeed USB device number 18 using xhci_hcd
[21697.587491] usb 2-2: New USB device found, idVendor=2109, idProduct=0711, bcdDevice= 1.44
[21697.587509] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[21697.587518] usb 2-2: Product: VLI Product String
[21697.587525] usb 2-2: Manufacturer: VLI manufacture String
[21697.587531] usb 2-2: SerialNumber: 000000123AFF
[21697.590092] usb-storage 2-2:1.0: USB Mass Storage device detected
[21697.590736] usb-storage 2-2:1.0: Quirks match for vid 2109 pid 0711: 2000000
[21697.590984] scsi host3: usb-storage 2-2:1.0
[21699.441247] scsi 3:0:0:0: Direct-Access     USB3.0   high speed       2210 PQ: 0 ANSI: 6
[21699.441988] sd 3:0:0:0: Attached scsi generic sg2 type 0
[21699.442809] sd 3:0:0:0: [sdc] 468862124 512-byte logical blocks: (240 GB/224 GiB)
[21699.443369] sd 3:0:0:0: [sdc] Write Protect is off
[21699.443382] sd 3:0:0:0: [sdc] Mode Sense: 2f 00 00 00
[21699.443975] sd 3:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[21699.447303]  sdc: sdc1 sdc2 < sdc5 >
[21699.447882] sd 3:0:0:0: [sdc] Attached SCSI disk
[21704.928734] EXT4-fs (sdc1): mounted filesystem with ordered data mode. Quota mode: none.