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PC randomly hard reboots with DOCP enabled (self.buildapc)

submitted 1 month ago by daggermoon to c/buildapc

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I'm having an issue and I don't know where else to post about it. I'd be grateful for any help or guidance.

My PC will randomly hard reset, usually when the PC is idle. This only seems to occur with DOCP enabled. I don't know much about PC hardware aside from how to build one. My PC runs Arch Linux (btw).

Motherboard: ASUS TUF Gaming X570-PRO

RAM: TEAMGROUP T-Force Dark Za (Alpha) 32GB DDR4 Dram 3600MHz (PC4-28800)

CPU: AMD Ryzen 7 3700X

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[–] cybervseas 4 points 1 month ago (1 children)

Try clearing CMOS. Check for bios updates.

Try setting ram speed manually instead of using xmp/docp. It might be reporting timing information in a weird way and getting misset.

Try swapping out the ram or just using one stick and then the other, assuming you have 2x16GB for dual channel. It's always possible the ram isn't working to spec. Or your motherboard…

[–] daggermoon 3 points 1 month ago (1 children)

Thank you for your reply. I updated the BIOS about 2 years ago. So, it's not the stock BIOS. I could check for a new update but I wont be able to test that tonight. Doesn't the BIOS flashback or whatever it's called button accomplish the same task as clearing the CMOS?

Is this where I manually set the RAM speed?

[–] cybervseas 4 points 1 month ago

Updating bios is a good idea if it's been 2 years!

You should look up how to manually clock ram for your bios.

Check your motherboard manual to see how to reset CMOS.