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Thanks for the response! I find it fascinating that video problems were some of your issues, because I have had to support a video player for a website for years now, which has always been horrendously difficult in Safari. Specifically on Safari iOS, caption issues have plagued me for weeks at a time. It's rare I've ever spoken to anyone who cites those kinds of issues as a point of frustration, but I have always known they're there firsthand. And because it's apple, people can't just try another browser. Every other browser is just Safari with a skin.
The black video issue was only on the Steam website. But if I can't even watch game previews on a $1200 device, that's a problem. Captions are a major issue for the hearing impaired, so that was a huge consideration. The only reason I was willing to go back to iOS is because they claimed they had all of these AI powered accessibility features, but they were glitchy at best.