this post was submitted on 14 Jul 2023
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I’m a bit out of the loop on this guy. Can anyone explain who he is and what he did for Xbox?
He was probably one of the best community managers for any company ever. He did a ton to connect Xbox as a brand with gamers, communicating as a two-way process and (seemingly) bringing about change with Xbox as a result of this process.
Whereas most community managers start strong with a couple of good blog posts and a promise to "listen more", Major Nelson actually kept this up... for the better part of two decades.