this post was submitted on 27 Sep 2024
812 points (99.2% liked)
Games
32556 readers
1834 users here now
Welcome to the largest gaming community on Lemmy! Discussion for all kinds of games. Video games, tabletop games, card games etc.
Weekly Threads:
Rules:
-
Submissions have to be related to games
-
No bigotry or harassment, be civil
-
No excessive self-promotion
-
Stay on-topic; no memes, funny videos, giveaways, reposts, or low-effort posts
-
Mark Spoilers and NSFW
-
No linking to piracy
More information about the community rules can be found here.
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Instead of Steam forcing any disputes with them to go through an "impartial" 3rd party company they choose and pay for to oversee and rule on disputes, they are saying that disputes must go through the courts.
Basically forced arbitration has always been seen as anti-consumer and unfair because the company is paying for the arbitration and is thus considered more likely to be found in favor of. Steam is doing the opposite and as such this is seen as pro-consumer and a good thing