this post was submitted on 08 Sep 2024
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Their refund tends to work well, even if the seller tries to convince you to send the piece of shit back to them. Just say "seller will use the item to fraud another customer" when refusing to send it back (if it was an obvious fake thing, like "8tb pendrive"). Ali will almost always side with you
Seller once asked me to ship it back, when I told customer support how much it would cost to ship it back (twice the cost of the item itself) they just refunded me.
You have to pay for shipping back? Iโve always had free returns at USPS.
Maybe the return situation is different in Canada, or they fixed that issue a while ago (I didn't have to deal with an item to return since).