this post was submitted on 12 Jul 2023
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An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff, after an AI chatbot outperformed them (www.businessinsider.com)
submitted 1 year ago by L4s to c/technology
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Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 minutes — a task that took the humans over 2 hours.

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[–] Raphael 7 points 1 year ago (1 children)

AI is not the enemy, if we humans have to work less that's fine, just increase social programs so we can relax at home while the computer works.

[–] [email protected] 2 points 1 year ago

And someone else gets paid.