this post was submitted on 25 Aug 2024
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What is your favourite password rule?

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[–] Fribbtastic 6 points 2 months ago

Wrote this in a different thread but the way PlayStation handles this...

Password reset is limited to 30 characters. Login isn't.

That would be fine if the password rules on reset would actually mention this and not just cut off the password at 30 characters without telling you that it is too long. So I generated the password used that on reset, saved it, login wrong...

I couldn't login to my PlayStation account because my 32 characters long password saved in my bitwarden vault wasn't correct.

Even worse, on the first support request I was basically told "looks fine on our side, bye".