this post was submitted on 18 Aug 2024
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Another term I seen in the context of healthcare is alert fatigue:
https://en.wikipedia.org/wiki/Alarm_fatigue
Automation engineer here: alarm management is a hugely important part of making a plant operable.
It is also a project that is never done, you must always review alarms that come in and see if they are providing useful information and what the operators are supposed to do with said information.
If the operators are not supposed to do anything with the information, then what is the point of having the alarm?
Same when setting up Nagios, after a time you learn fewer alerts is better