this post was submitted on 17 Aug 2024
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Many projects ask to share lots of logs when reporting issues. It's difficult to go through all the logs and redact informarion such as usernames, environment variabled etc.

Any ideas on how to anonymize logs before sharing? Change your username to something generic?

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[–] [email protected] 4 points 4 months ago (1 children)

This is the best advice. There's nothing to be gained from having your info. I have sent logs to many independent devs / shops and have no fear about it. Having spent years looking at other peoples' logs, I can tell you that people only care about resolving bugs to make their jobs easier.

[–] [email protected] 3 points 4 months ago

This is admittedly a bit pedantic but it's not that the risk doesn't exist (there may be quite a lot to gain from having your info). It's because the risk is quite low and the benefit is worth the favorable gamble. Not dissimilar to discussing deeply personal health details with medical professionals. Help begins with trust.

There's an implicit trust (and often an explicit and enforceable legal agreement in professional contexts (trust, but verify)) between sys admins and troubleshooters. Good admins want quiet happy systems and good devs want to squash bugs. If the dev also dons a black hat occasionally they'd be idiotic to shit where they eat. Not many idiots are part of teams that build things lots of people use.

edit: ope replied to the wrong comment