65
Dukaan lays off 90% of support staff after introducing AI chatbot for customer support
(www.moneycontrol.com)
this post was submitted on 11 Jul 2023
65 points (95.8% liked)
Technology
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I phoned a customer helpline yesterday and it was answered immediately, by a soothing, male voice, which talked me through various options. The speech recognition of my responses was accurate, its side of the conversation was natural if a bit stilted, and it was able to answer all my questions. Scarily impressive.
This is great news. Working for a helpdesk is hell. The fewer people who have to do it the better.
The problem is not the loss of jobs, we should strive to eliminate as many jobs as possible. The problem is the link between labor and income.
“ we should strive to eliminate as many jobs as possible.”
Which will make assimilation into the Collective all the easier. We know your kind.
Sure, resistance is futile after all.
Yea they are getting stupid good