this post was submitted on 19 Jul 2024
632 points (98.5% liked)

Technology

62128 readers
6971 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

founded 2 years ago
MODERATORS
L3s
enu
technopagan
L4s
632
An angry admin shares the CrowdStrike outage experience (www.theregister.com)
submitted 6 months ago by [email protected] to c/technology
136 comments fedilink hide all child comments
 

IT administrators are struggling to deal with the ongoing fallout from the faulty CrowdStrike update. One spoke to The Register to share what it is like at the coalface.

Speaking on condition of anonymity, the administrator, who is responsible for a fleet of devices, many of which are used within warehouses, told us: "It is very disturbing that a single AV update can take down more machines than a global denial of service attack. I know some businesses that have hundreds of machines down. For me, it was about 25 percent of our PCs and 10 percent of servers."

He isn't alone. An administrator on Reddit said 40 percent of servers were affected, along with 70 percent of client computers stuck in a bootloop, or approximately 1,000 endpoints.

Sadly, for our administrator, things are less than ideal.

Another Redditor posted: "They sent us a patch but it required we boot into safe mode.

"We can't boot into safe mode because our BitLocker keys are stored inside of a service that we can't login to because our AD is down.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 13 points 6 months ago

80% of our machines were hit. We were working through 9pm on Friday night running around putting in bitlocker keys and running the fix. Our organization made it worse by hiding the bitlocker keys from local administrators.

Also gotta say... way the boot sequence works, combined with the nonsense with raid/nvme drivers on some machines really made it painful.