69
Ofcom to ban inflation-linked mid-contract price rises on phones, pay-TV and broadband
(www.theguardian.com)
this post was submitted on 19 Jul 2024
69 points (98.6% liked)
United Kingdom
4094 readers
120 users here now
General community for news/discussion in the UK.
Less serious posts should go in [email protected] or [email protected]
More serious politics should go in [email protected].
Try not to spam the same link to multiple feddit.uk communities.
Pick the most appropriate, and put it there.
Posts should be related to UK-centric news, and should be either a link to a reputable source, or a text post on this community.
Opinion pieces are also allowed, provided they are not misleading/misrepresented/drivel, and have proper sources.
If you think "reputable news source" needs some definition, by all means start a meta thread.
Posts should be manually submitted, not by bot. Link titles should not be editorialised.
Disappointing comments will generally be left to fester in ratio, outright horrible comments will be removed.
Message the mods if you feel something really should be removed, or if a user seems to have a pattern of awful comments.
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
If I signed a contract to pay a certain amount of money each month then that should be the amount of money I pay each month. Should not be legal for them to change the agreement halfway through and then putting "we can change the agreement halfway through" in the terms of service does not make it acceptable.
Glad its banned.
But the contract you signed included the right for the provider to increase with inflation. It even states exactly what measures they can use.
The issue is more, no other options are given. As these companies seem to all agree on the shit they do.
Every contract includes that stipulation so what am I as an individual supposed to do?
If it helps, there are ISPs that don't do it.
Zen is one of them. (And is a generally better company to do business with)
Not use the service.
Honestly, labour are doing the right thing. And when competition ain't competing. The only thing they can.
You may have noticed UK mobile companies joining over the years. T-Mobile and orange became EE. O2 and Vodafone trying to merge.
I spoke to an Orange rep before the merge. He was commenting on how the company considered there to be too much competition in the UK mobile market. At the time, there were 5 providers. Legally, 3 or more is required for it not to be seen as a monopoly.
The attitude gave me a clear idea odf how these companies see competition.