this post was submitted on 19 Jul 2024
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This isn't a gloat post. In fact, I was completely oblivious to this massive outage until I tried to check my bank balance and it wouldn't log in.

Apparently Visa Paywave, banks, some TV networks, EFTPOS, etc. have gone down. Flights have had to be cancelled as some airlines systems have also gone down. Gas stations and public transport systems inoperable. As well as numerous Windows systems and Microsoft services affected. (At least according to one of my local MSMs.)

Seems insane to me that one company's messed up update could cause so much global disruption and so many systems gone down :/ This is exactly why centralisation of services and large corporations gobbling up smaller companies and becoming behemoth services is so dangerous.

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[–] [email protected] 133 points 5 months ago* (last edited 5 months ago) (16 children)

I isn't even a Linux vs Windows thing but a competent at your job vs don't know what the fuck you are doing thing. Critical systems are immutable and isolated or as close as reasonably possible. They don't do live updates of third party software and certainly not software that is running privileged and can crash the operating system.

I couldn't face working in corporate IT with this sort of bullshit going on.

[–] [email protected] 29 points 5 months ago* (last edited 5 months ago) (4 children)

It's also a "don't allow third party proprietary shit into your kernel" issue. If the driver was open source it would actually go through a public code review and the issue would be more likely to get caught. Even if it did slip through people would publically have a fix by now with all the eyes on the code. It also wouldn't get pushed to everyone simultaneously under the control of a single company, it would get tested and packaged by distributions before making it to end users.

[–] [email protected] 5 points 5 months ago (2 children)

It's actually a "test things first and have a proper change control process" thing. Doesn't matter if it's open source, closed source scummy bullshit or even coded by God: you always test it first before hitting deploy.

[–] cybersandwich 12 points 5 months ago (1 children)

And roll it out in a controlled fashion: 1% of machines, 10%, 25%...no issues? Do the rest.

How this didn't get caught by testing seems impossible to me.

The implementation/rollout strategy just seems bonkers. I feel bad for all of the field support guys who have had there next few weeks ruined, the sys admins who won't sleep for 3 days, and all of the innocent businesses that got roped into it.

A couple local shops are fucked this morning. Kinda shocked they'd be running crowd strike but also these aren't big businesses. They are probably using managed service providers who are now swamped and who know when they'll get back online.

One was a bakery. They couldn't sell all the bread they made this morning.

[–] [email protected] 3 points 5 months ago* (last edited 5 months ago)

One shop I was at had a manual process going with cash only purchases.

That blew up when I ordered 3 things and the 'cashier' didn't know how to add them together. They didn't have calculator on Windows available🤣

I told them the total and change to give me, but lent them the calculator on my phone so they could verify for themselves 🤣

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